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This video describes what to do when the reagent or control cassette is jammed in the reagent storage. This session provides step- by-step intructions on how to remove the jammed cassette and…

This video provides an overview of batch allocation rules. The video informs the trainees on what rules and considerations the system follows when creating the batches.

This video provides information regarding the proper handling of liquid and solid waste. The session shows the trainee how to empty and replace the liquid and solid waste in order to avoid system…

This video instructs the user on how to properly load the control cassette to prevent generating a hardware error.

This video provides troubleshooting tips and tricks on how to handle the situation when the start button is not available

This video instructs the trainees how to replace bulk reagents if they are empty or invalid.